The NEW AIAM 610 Ethics - VOD

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This webinar focuses on ethical behavior of the insurance agent. Topics include insurance as a public trust, when ethical decision making, and value based ethics.

Outline

1. Ethics Acronym
2. 1. Empathy
   2. Trust
   3. Honesty
   4. Integrity
   5. Character
   6. Sympathy
3. Ethical Dilemma
4. 1. Company downgrade
   2. Template downgrade letter
5. Public Trust
6. 1. FS 626.730-Purpose of an insurance license
   2. McCarran-Ferguson Act-1945
   3. Process of bills becoming laws
7. Agent’s Authority
8. 1. Law of Agency
      1. Loyalty
      2. Obedience
      3. Reasonable care
      4. Accounting
      5. Relaying information
9. 2. Types of agent authority
      1. Express
      2. Implied
      3. Apparent
10. Ethics
11. 1. Survey concerning trusting leadership
12. 2. What is “wrong”
       1. Violation of law
       2. Departure from truth
       3. Deviation from moral rectitude
13. 3. Types of ethical situations
       1. Right vs right
       2. Truth vs loyalty
       3. Individual vs community
       4. Short term vs long term
       5. Justice vs mercy
14. 4. Ways ethics can be enforced
       1. Obedience to the enforceable
       2. Obedience to the unenforceable
15. 5. Examples of lapses of ethics
       1. Enron
       2. Space Shuttle
16. 6. Typical values
       1. Self-respect
       2. Loyalty
       3. Accountability
       4. Commitment
17. 7. Golden Rule
       1. Easy to understand
       2. Accepted by most people
       3. Compass when needing direction
18. 8. Independent Agents Code
       1. Code to self
       2. Code to clients
       3. Code to the industry
19. 1. Care-based thinking
       1. Second mile
       2. Helping others
20. 10. Survey-Impacting others
21. Unauthorized Entities

Conclusion