This program is not available for credit.
Business communication is complex. This course helps break it down with actionable items that you can use to improve communication in the workplace and with your consumers. Touching on areas such as feedback, achieving buy-in, upward/downward/lateral communication, and performance reviews, this course will help you better navigate the internal dynamics in your organization.
*Giving feedback that gets results
*Providing great performance reviews
*Navigating tough conversations in the workplace
*Understanding different levels of communication
Slides_Communication (0.35 MB) | Available after Purchase |
Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.
Anyone